Privacy Policy

Last updated: January 2025

Overview

At Tractii, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our AI governance platform and marketing website.

Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and other information you provide during registration.

Usage Data

We collect information about how you use our services, including API calls, feature usage, and interaction patterns. This helps us improve our platform.

Chat Interactions

When you use our marketing site chat widget, we may collect:

  • Messages you send to our AI assistant
  • Your session identifier (anonymous)
  • UTM parameters from your visit source
  • Lead capture form data if you choose to provide it

How We Use Your Information

  • To provide and improve our services
  • To communicate with you about your account
  • To respond to your inquiries and support requests
  • To send marketing communications (with your consent)
  • To comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and audit logging

PII Detection and Handling

As an AI governance platform, Tractii detects and masks personally identifiable information (PII) in API requests. This data is never stored in plain text and is automatically redacted from logs.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Object to processing
Withdraw consent

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Audit logs are retained for 7 years to meet compliance requirements. You can request deletion at any time.

Third-Party Services

We use select third-party services to operate our platform:

Cloud infrastructure: Fly.io, Cloudflare
Analytics: PostHog (Only on the public marketing site)
Payment processing: Stripe

Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

Contact Us

If you have questions about this privacy policy or your data, contact us at:

Email: [email protected]

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by email or through our platform.